Terms and Conditions

Terms and Conditions for Lonestar Med Lab
Updated: May 1, 2025

These Terms and Conditions govern your access to and use of the services provided by Lonestar Med Lab, including its website, laboratory testing, and related support services. By accessing or using our website or services, you agree to be bound by these Terms and Conditions.

  1. Acceptance of Terms
    By using Lonestar Med Lab’s services or visiting our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please refrain from using our services or website.
  2. Use of Services
    You agree to use our laboratory services only for lawful and medically authorized purposes. You will not use our services or website in any manner that could impair or damage our systems, interfere with other users, or violate any applicable law or regulation.
  3. Billing and Financial Responsibility
    Lonestar Med Lab bills third-party payers, such as insurance companies, Medicare, or Medicaid, for covered laboratory testing services. However, patients are ultimately responsible for any portion of the charges not covered by their insurance provider, including co-pays, deductibles, or services deemed non-covered or out-of-network.

Patients may receive a statement for any remaining balance after insurance processing. It is your responsibility to provide accurate and up-to-date insurance information and to review the Explanation of Benefits (EOB) issued by your insurer.

For uninsured patients or services not covered by insurance, payment arrangements must be made prior to or at the time of service.

  1. Privacy and Confidentiality
    Your personal and health information is protected under federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). By using our services, you acknowledge and consent to the handling of your data as described in our [Privacy Policy].
  2. Intellectual Property
    All materials and content on the Lonestar Med Lab website—including text, images, graphics, logos, and software—are the property of Lonestar Med Lab or its licensors and are protected by copyright and intellectual property laws. No part of the website may be reproduced or used without prior written permission.
  3. Limitation of Liability
    Lonestar Med Lab shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from the use of our website or services, including delays in test processing or result reporting beyond our control.
  4. Governing Law
    These Terms and Conditions are governed by the laws of the State of Texas, without regard to its conflict of law provisions.
  5. Changes to These Terms
    We may update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Continued use of our services following any changes constitutes acceptance of those updates.
  6. Contact Us
    If you have any questions regarding these Terms and Conditions, billing inquiries, or patient responsibilities, please contact us at:

Lonestar Med Lab
18322 Sonterra Place #101

San Antonio, TX 78258
Phone: (210) 255-8588
Email: Admin@LonestarMedLabs.com