Privacy Policy

Privacy Policy for Lonestar Med Lab

Effective Date: May 1, 2025

Lonestar Med Lab (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal health information. As a full-service clinical laboratory, we comply with all applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which governs the use and disclosure of protected health information (PHI).

1. Information We Collect
   We may collect and store the following types of information:

• Personal identification information (e.g., name, date of birth, contact information)
• Health and medical information provided by your healthcare provider
• Laboratory test results
• Payment and billing information

2. How We Use Your Information
   We use your information for the following purposes:

• To perform diagnostic testing and report results to your healthcare provider
• To process billing and payment transactions
• To comply with legal and regulatory requirements
• To improve laboratory services and internal operations
• For internal audits and quality assurance

3. HIPAA Notice of Privacy Practices
   As required by HIPAA, we maintain the privacy of your PHI and provide you with this notice of our legal duties and privacy practices.

Under HIPAA, you have the right to:

• Access and obtain a copy of your health information
• Request amendments to your health records
• Request restrictions on certain uses or disclosures
• Receive an accounting of disclosures
• Request confidential communications
• File a complaint if you believe your privacy rights have been violated

We will not use or disclose your health information without your written authorization, except as permitted or required by law. This includes disclosures for treatment, payment, and healthcare operations.

4. Safeguards to Protect Your Information
   We implement administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your information. These include:

• Secure electronic systems and encrypted transmissions
• Controlled access to laboratory systems and data
• Staff training on privacy and security best practices

5. Disclosures to Third Parties
   We may disclose your health information to authorized third parties, including:

• Your treating healthcare providers
• Health insurance companies for reimbursement
• Regulatory and public health authorities as required by law
• Business associates who support lab operations (with required privacy agreements)

We do not sell or share your information for marketing purposes without your explicit consent.

6. Changes to This Policy
   We reserve the right to revise this Privacy Policy at any time. Updates will be posted on our website with the revised effective date.
7. Contact Information
   If you have any questions about this Privacy Policy or your rights under HIPAA, please contact:

Privacy Officer

Lonestar Med Lab
18322 Sonterra Place #101

San Antonio, TX 78258
Phone: (210) 255-8588
Email: Admin@LonestarMedLabs.com